Legal
Who we are, how to withdraw from a purchase, and where to complain. The binding texts on terms, refunds, delivery and privacy each have their own page, linked below. Those are the pages checkout shows you.
The policies themselves
These are the pages checkout links to, and the ones that govern a sale. Where another page summarises a price or a delivery time, these texts govern.
Who we are
14-day withdrawal
You may withdraw from your purchase within 14 calendar days of receiving it, without giving any reason. The period runs from the day the parcel reaches you.
Tell us by any clear statement. An email to hello@kommonobjects.com is enough. You may use the standard withdrawal form below; you are not obliged to.
Model withdrawal form
Copy this, fill it in and send it to hello@kommonobjects.com.
To: Kommon Objects, hello@kommonobjects.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
Ordered on / received on: ____________
Name of consumer: ____________
Address of consumer: ____________
Order number: ____________
Date: ____________
The things people ask
Paper, frames, delivery, returns and prices are answered on one page.
Disputes
Write to us first. Most problems are settled within a day. If you are not satisfied, every EU country has a free alternative dispute resolution route.
In Romania, complaints can be filed directly at reclamatiisal.anpc.ro. Elsewhere in the EU, the European Consumer Centre in your country helps with cross-border complaints, free of charge.